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Digital Leader • Creator • Writer • Technologist
Hi, I’m Louise.
I’m a digital operations and transformation leader with more than two decades of experience spanning technology, user experience, accessibility, analytics, governance, and digital strategy.
Today I lead global digital operations across multiple international education brands, helping organisations navigate change, improve digital experiences, and adapt to an increasingly AI-driven world.
Outside of work, I write about technology, leadership, resilience, creativity, and the experiences that shape how we live and work. This site brings together those ideas alongside projects and lessons from both my professional and creative worlds.
Leadership & Digital Transformation
I currently lead global digital operations across multiple international education brands, overseeing user experience, accessibility, governance, analytics, attribution, AI, and digital transformation programmes.
Throughout my career I have delivered large-scale digital initiatives, led multidisciplinary teams, and helped organisations navigate increasingly complex technology landscapes.
I believe the most successful digital experiences are accessible, inclusive, ethical, and designed around genuine human needs.
Areas of Expertise
Digital Transformation
Leading large-scale digital change programmes across international organisations.
UX, Design & Accessibility
Creating inclusive, accessible digital experiences aligned with WCAG and global standards.
Attribution & Analytics
Improving data quality, reporting, and commercial decision-making.
AI & Emerging Technology
Helping organisations navigate AI adoption responsibly and effectively.
Digital Governance
Establishing standards, compliance frameworks, and operational excellence.
Higher Education
14+ years supporting international education institutions.
