Category: Customer Experience (CX)
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Website Best Practices for 2023
Website design is an ever-evolving field, and it is important for businesses to keep up with the latest trends and best practices to ensure that their website remains user-friendly and effective. In 2023, website design is expected to focus on creating user-centric designs that provide a seamless user experience across all devices. In this article,…
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What is the difference between CX and UX?
Customer experience (CX) and user experience (UX) are two terms that are often used interchangeably in business and design. However, while they are related concepts, they refer to different aspects of the customer journey and require different approaches to design and strategy. In this article, we will explore the differences between CX and UX and…
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