Tag: user experience
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Boosting User Experience with NLP in AI
In the rapidly evolving landscape of artificial intelligence, the importance of natural language processing (NLP) cannot be overstated. As we test various chatbot products on the market, the […]
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What is the difference between CX and UX?
Customer experience (CX) and user experience (UX) are two terms that are often used interchangeably in business and design. However, while they are related concepts, they refer to different aspects of the customer journey and require different approaches to design and strategy. In this article, we will explore the differences between CX and UX and…
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